Terms and Conditions
Last Updated: 28-08-2025
Welcome to Travel Toyo. Read our Terms and Conditions closely before you visit the site or book services. These are our “Terms.” When you use the website or services, you accept these Terms. Do not use them if you disagree with any part.
- General Information
Travel Toyo offers travel options such as booking flights, reserving hotels, renting cars, and setting up tour packages. These terms control how you use our site and access our services.
- Booking and Reservation
Who Can Use Our Services: You need to be 18 or older to access our services and book anything. When booking for someone else, make sure you have their permission and right to act for them.
Info You Provide: It’s your job to give correct and full details during a reservation. We won’t take blame for mistakes, missing parts, or wrong info from you.
Finalizing Bookings: Spots are limited, so bookings depend on availability and might not confirm right away. After confirmation, expect an email with all your reservation info.
3. Payment
Pricing: The costs associated with our services may change without prior notification. The price that is confirmed at the time of your booking will be the final amount charged, unless stated otherwise.
Payment Methods: We accommodate a range of payment options, including credit and debit cards, PayPal, and other methods listed on our website.
Currency: All prices are presented in INR EUROS, GBP and USD. If you choose to pay in a different currency, applicable exchange rates may be enforced.
- Cancellations and Modifications
Cancellations: Cancel your booking only during the time allowed for your service. If you miss that window, you might face fees or lose your payment.
Modifications: Changes to your booking, like new dates, places, or services, depend on what’s open. They could add extra costs.
- Travel Insurance
We highly advise you to obtain travel insurance to protect against unforeseen circumstances such as trip cancellations, delays, medical emergencies, or lost luggage.
Please note that travel insurance is not part of the cost of our services unless specifically mentioned.
- Travel Documents
It is your obligation to ensure that you possess the required travel documents (passport, visa, travel permits) for your journey. We cannot be held accountable for any travel interruptions resulting from absent or invalid documents
- User Conduct
By utilizing our website and services, you consent to:
Refrain from participating in any illegal or fraudulent activities.
Refrain from using our services for commercial purposes or reselling services without our written approval.
Refrain from engaging in any actions that could disrupt, damage, or interfere with the operation of our website.
- Limitation of Liability
We are not liable for any loss, damage, or inconvenience resulting from circumstances beyond our control, including but not limited to flight delays, cancellations, or natural disasters. Our liability is confined to the amount paid for the services rendered.
9. Indemnity
You agree to indemnify and protect Travel Toyo and its affiliates, officers, employees, and agents from any claims, losses, or damages that arise from your use of our services, including any breach of these Terms
- Amendments to Terms and Conditions
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. It is your responsibility to review these Terms periodically.
- Governing Law
These Terms are governed by and construed in accordance with the laws of India, and you agree to submit to the jurisdiction of the courts located in Mumbai.
Refund Policy
Last Updated: 28-08-2025
At Travel Toyo, we are committed to providing excellent service. However, we understand that plans can change. Our Refund Policy outlines the terms and conditions under which you may be eligible for a refund for services booked through our website.
- General Refund Policy
Refund requests are processed on a case-by-case basis and are subject to the terms and conditions of the service provider ( airlines, hotels, car rental companies).
Once a service is confirmed and paid for, a cancellation or refund may be subject to cancellation fees or restrictions imposed by the service provider.
- Eligibility for Refunds
Flights: Refund eligibility for flight bookings is determined by the airline’s cancellation and refund policy. Non-refundable tickets typically do not qualify for refunds, except in cases where the airline cancels or significantly changes your flight.
Hotels: Refund eligibility for hotel bookings depends on the cancellation policy of the hotel. Bookings made under “non-refundable” conditions are not eligible for a refund, except in cases of extenuating circumstances.
Car Rentals: Car rental bookings are subject to the rental company’s terms and conditions. Refunds may be available for cancellations made within the allowed timeframe.
Tour Packages: Refund eligibility for tour packages varies by provider. Typically, cancellations made outside the cancellation window may result in a partial or non-refundable payment.
- Requesting a Refund
Cancellation Process: To request a refund, you must cancel your booking within the timeframe specified in the terms of your booking. You can cancel your booking by contacting our customer service team at [].
Refund Process: Once a refund request is received and approved, refunds will be processed within 7 business days. The refund will be issued to the original payment method used for the booking.
- Non-Refundable Services
Certain services, such as non-refundable airline tickets, special event bookings, or customized travel arrangements, may not be eligible for a refund. Please review the specific terms and conditions of each booking to understand the refund policy for those services.
- Partial Refunds
In some cases, you may be eligible for a partial refund based on the terms of the service provider. This may include situations such as cancellations made close to the travel date or when only a portion of your travel services are affected.
- Force Majeure
In the event of a natural disaster, strike, or other unforeseen circumstances that affect travel, we may be unable to provide a refund. We recommend purchasing travel insurance to protect against such events.
- Contact Us
If you have any questions about our Refund Policy or need assistance with a refund request, please contact us at:
Travel Toyo
Address
Mobile No :- +
Email :-
Privacy Policy
Last Updated: 28-08-2025
Travel Toyo is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using our website, services, or interacting with us in any way, you agree to the terms of this policy.
- Information We Collect
We may collect the following types of personal information when you interact with us:
Personal Identification Information: Name, email address, phone number, mailing address, passport information, and payment details.
Travel Details: Information related to travel preferences, flight bookings, hotel reservations, transportation arrangements, and other travel-related services.
Browsing Data: Information about your usage of our website, including IP addresses, browser types, device identifiers, and browsing activity.
Payment Information: Credit card details, billing address, and other payment information when making bookings or purchases.
- How We Use Your Information
We use the information we collect for the following purposes:
To process and manage your bookings, reservations, and inquiries.
To communicate with you regarding your travel plans, promotions, and special offers.
To provide customer service and resolve issues related to your bookings.
To improve the functionality, content, and usability of our website.
To comply with legal and regulatory requirements.
- How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following parties for the purposes stated above:
Service Providers: We work with trusted third-party service providers, including airlines, hotels, car rental companies, and payment processors, to fulfill your bookings.
Legal Compliance: We may share your information when required by law or to protect our rights, property, or safety, or that of others.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve the quality of our services. You can control the use of cookies through your browser settings.
- Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also request that we stop sending promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
- Third-Party Links
Our website may contain links to third-party websites. These external sites have their own privacy policies, and we do not control or accept responsibility for their practices. We encourage you to review their privacy policies before providing any personal information.
- Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
- Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.